Shopping at Seasoned Hardwood Is Simple
Ordering your favourite firewood, home heating products or BBQ grills from Seasoned Hardwood is straightforward. Our online store allows you to browse available products, choose the items you need and submit your order from the convenience of your home.
We have designed our ordering process to make purchasing easy to understand. You can explore our product categories, review individual product descriptions, select your preferred items and proceed through checkout.
Once you have placed your order, you will receive an email with the next steps for completing your payment. We use Interac e-Transfer for this payment process. Your e-Transfer payment details will be sent to the email address you provide during checkout.
Please read the instructions in your order confirmation and payment email carefully. Following the provided instructions helps ensure that your payment is directed correctly and can be matched to your order.
Follow These Simple Steps to Place Your Order
Follow the steps below to shop with Seasoned Hardwood and complete your purchase.
Browse Our Online Store
Start by visiting our shop and exploring the available product categories. You can browse firewood, home heating stoves and BBQ grills to find products that match your requirements.
Take your time reviewing the available options before making your selection.
Select Your Products
Once you find something you would like to purchase, open its product page and review the description, specifications, available options and displayed price.
Select the quantity or available product options where applicable, then add the item to your shopping cart.
Review Your Shopping Cart
After selecting your products, proceed to your shopping cart. Review the items carefully and confirm that the quantities and product selections are correct.
When you are satisfied with your selection, continue to checkout.
Enter Your Checkout Details
Complete the checkout form with your correct billing, contact and delivery information as requested.
Make sure your email address is accurate. We will use the email address provided during checkout to send your order confirmation and Interac e-Transfer payment instructions.
Place Your Order
Review your order details, including the selected products, quantities and total amount. Once everything is correct, submit your order through the checkout page.
You should receive an order confirmation by email. Keep this information for your records.
Receive Your e-Transfer Details by Email
After your order has been placed, we will send the Interac e-Transfer payment details to the email address you provided during checkout.
Open the email and carefully follow the payment instructions provided. Use the specified details to send your payment through your Canadian banking institution.
Complete Your Payment
Follow the instructions in the payment email to complete your Interac e-Transfer. Make sure you send the correct amount and follow any reference or identification instructions provided.
Please retain your payment confirmation for your records.
Await Order Processing
Once your payment has been received and confirmed, your order can proceed to the next stage of processing.
Any further order or delivery information will be communicated through the contact details associated with your purchase.
Important: Our Interac e-Transfer Payment Process
You do not need to contact us separately to request payment details after placing your order. We will send the Interac e-Transfer instructions to your checkout email address after your order has been submitted.
Please check your inbox for our message. If you cannot find the email, check your spam or junk folder as well.
Always follow the payment instructions provided in our email. Do not send payment to any different account or recipient unless you have verified the updated instructions directly with us.
Important Information for Customers
We want you to feel confident when placing an order with Seasoned Hardwood. The following information will help you understand a few important parts of the purchasing process.
Provide a Valid Email Address
Your email address is important because we use it to send order confirmations and Interac e-Transfer payment instructions. Double-check your email before submitting your order.
Review Your Order Before Checkout
Check your selected products, quantities, delivery information and order total before submitting your purchase. This helps reduce errors during the ordering process.
Check Your Email After Ordering
After placing your order, check your inbox for the payment instructions. If the message does not appear, check your spam or junk folder.
Follow Payment Instructions Carefully
Use the Interac e-Transfer details supplied in our email. Confirm the payment amount and recipient information before completing your transfer.
Keep Your Order Information
Save your order confirmation and payment confirmation. These details can help us identify your purchase if you need assistance later.
Need Assistance?
If you have questions about placing an order, payment instructions or an existing purchase, contact us and include your order number where applicable.
Ready to Place Your Order?
Getting started is easy. Explore our online store, choose the products you need and complete checkout. After submitting your order, look out for our email containing the Interac e-Transfer payment details.
Thank you for choosing Seasoned Hardwood. We appreciate your business and look forward to serving you.